These Terms of Service outline the rules and guidelines for using Ethnc’s website and services.

1. Use of Website

You agree to use the website only for lawful purposes and in a manner that does not violate any applicable laws or regulations.

You must not:

• Use the website for fraudulent purposes

• Attempt to gain unauthorized access to our systems

• Misuse or interfere with website functionality

2. Account Responsibility

If you create an account with Ethnc:

• You are responsible for maintaining the confidentiality of your login information

• You agree to provide accurate and complete information

• Ethnc is not responsible for unauthorized access resulting from your negligence

3. Order Accuracy

Customers are responsible for ensuring:

• Correct sizing selection

• Accurate delivery address

• Correct contact details

Ethnc will not be responsible for issues arising from incorrect information provided by the customer.

4. Cancellations

• Orders may only be canceled before they are processed or shipped.

• Once an order has been dispatched, cancellation is not allowed.

5. Service Availability

Ethnc reserves the right to:

• Temporarily suspend services for maintenance or updates

• Restrict access to users violating these terms

6. Communication

By placing an order, you consent to receive communications via phone calls, SMS, or WhatsApp regarding:

• Order confirmations

• Delivery updates

• Customer service inquiries

7. Third-Party Services

Ethnc may use third-party services (payment gateways, courier partners). We are not responsible for issues caused by third-party service providers.

8. Termination of Service

Ethnc reserves the right to terminate or restrict access to services without prior notice if a user violates these Terms of Service.

9. Contact Information

For questions or concerns regarding these terms, please contact us:

✉️ Email : help@ethnconline.store
📍 Address: 1-Km, off Defence Road, opposite University of Lahore, Lahore, 54000, Pakistan