At Ethnc, we strive to ensure customer satisfaction. Please read our return and refund policy carefully before making a purchase.
Returns
We only accept returns if:
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The item is defective, damaged, or incorrectly delivered
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The issue is reported within 48 hours of receiving the order
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The product is unused, unwashed, and in its original packaging with tags intact
Non-Returnable Items
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Sale or discounted items
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Customized or stitched articles
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Items damaged due to customer misuse
Refunds
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Approved refunds are processed as store credit or exchange
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Cash refunds are not offered
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Shipping charges are non-refundable
Exchange Process
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Exchanges depend on stock availability
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Customers are responsible for return shipping unless the error is from Ethnc’s side
To initiate a return or exchange, please contact us at:
✉️ Email : help@ethnconline.store