At Ethnc, we strive to ensure customer satisfaction. Please read our return and refund policy carefully before making a purchase.

Returns

We only accept returns if:

  • The item is defective, damaged, or incorrectly delivered

  • The issue is reported within 48 hours of receiving the order

  • The product is unused, unwashed, and in its original packaging with tags intact

Non-Returnable Items

  • Sale or discounted items

  • Customized or stitched articles

  • Items damaged due to customer misuse

Refunds

  • Approved refunds are processed as store credit or exchange

  • Cash refunds are not offered

  • Shipping charges are non-refundable

Exchange Process

  • Exchanges depend on stock availability

  • Customers are responsible for return shipping unless the error is from Ethnc’s side

To initiate a return or exchange, please contact us at:
✉️ Email : help@ethnconline.store